Privacy Policy

At Lavender Massage Centre, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or book our massage therapy services.

1. Information We Collect

We may collect personal information from you when you:

Book an appointment online or in person
Fill out a contact form
Subscribe to our newsletter
Communicate with us by email, phone, or social media

This information may include your name, email address, phone number, appointment details, and any health information you choose to share relevant to your massage treatment.

2. How We Use Your Information

We use your information to:

Schedule and manage your appointments
Respond to enquiries and provide customer support
Send appointment confirmations and reminders
Improve our services and website
Share occasional updates or promotions (only with your consent)

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. How We Store and Protect Your Information

Your personal information is stored securely and only accessed by authorised personnel. We take reasonable steps to protect your data from unauthorised access, disclosure, or misuse.

If you provide health information before or during your massage appointment, it is treated as confidential and used solely for your treatment and wellbeing.

4. Cookies and Website Analytics

Our website may use cookies or similar technologies to enhance your browsing experience and understand how visitors use our site. You can choose to disable cookies in your browser settings if you prefer.

5. Your Rights

You have the right to:

Request access to the personal information we hold about you
Ask us to correct or delete your information
Withdraw your consent for receiving marketing communications at any time

To make a request, please contact us using the details below.

6. Third-Party Links

Our website may contain links to third-party sites (such as booking systems or social media). We are not responsible for the privacy practices of these websites. Please review their privacy policies separately.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.