Last updated: December 15, 2024.

This website is owned and operated by Sarah Helm Coaching. By accessing this website, booking services, or purchasing any content, you agree to be bound by the following Terms and Conditions. If you do not agree, please do not use this website or services.

These Terms govern your use of this site and your participation in any coaching or related services provided by Sarah Helm.

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1. Services Provided

Sarah Helm Coaching provides one-to-one life coaching, online content, workshops, and other personal development services. Coaching is a collaborative, professional relationship and is not a substitute for counselling, therapy, or medical treatment.

 

2. Eligibility

You must be at least 18 years of age to use this website and book coaching services. By using this website or booking a session, you confirm that you are legally able to enter into a contract.

 

3. Booking and Payments

• All coaching sessions must be paid for in advance via the available booking system or invoice.

• Prices are listed in [AUD/USD/etc.] and may change at any time.

• Sessions are confirmed only after full payment is received.

• Payment is securely processed through third-party platforms (e.g. Stripe, PayPal). We do not store credit card information.

 

4. Cancellations and Refunds

• Rescheduling: You may reschedule your session up to 24 hours in advance without penalty.

• Cancellations: If you cancel with less than 24 hours' notice or do not attend, the session fee is non-refundable.

• Refunds: Coaching packages are non-refundable once started. Partial refunds may be considered in exceptional circumstances, at our discretion.

Please honour the time and energy commitment coaching requires — both yours and ours.

 

5. Coaching Disclaimer

Coaching is not therapy, counselling, or medical advice. Sarah Helm is not a licensed mental health professional or medical practitioner. Coaching supports personal growth and self-awareness, but it is not suitable for addressing clinical issues such as depression, anxiety disorders, trauma, or addiction.

If these are areas of concern, we strongly encourage you to seek support from a qualified therapist or healthcare provider.

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6. Confidentiality

All personal information shared in coaching sessions is treated with the utmost confidentiality, unless:

• Required by law (e.g. court subpoena or legal obligation)

• There is a risk of serious harm to yourself or others

• You provide written consent to share information (e.g. with another professional)

See our [Privacy Policy] for full details on how your data is handled.

 

7. Client Responsibility

As a coaching client, you acknowledge that:

• You are responsible for your own decisions, actions, and results.

• Coaching is a partnership — your commitment, honesty, and willingness to engage are essential.

• You will not hold Sarah Helm liable for any decisions you make or actions you take as a result of coaching.

 

8. Intellectual Property

All content on this website — including text, graphics, downloads, coaching materials, and exercises — is the intellectual property of Sarah Helm Coaching unless otherwise stated.

You may not copy, reproduce, republish, or redistribute any content for commercial use without written permission.

 

9. Website Use and Availability

We aim to keep this website up-to-date and functioning smoothly. However, we cannot guarantee uninterrupted access, and we are not liable for any loss or damage arising from website downtime, technical issues, or inaccurate information.

 

10. Links to Third-Party Sites

This website may contain links to external websites. These are provided for your convenience only. We do not control and are not responsible for the content, privacy, or practices of those sites.

 

11. Limitation of Liability

To the fullest extent permitted by law, Sarah Helm Coaching will not be liable for any loss, damage, or injury arising from:

• Your participation in coaching services

• Your use of or reliance on any materials, advice, or guidance provided

• Any unauthorised access to your data or transmissions

All services are provided “as is” without warranties of any kind.

 

12. Indemnity

You agree to indemnify and hold harmless Sarah Helm Coaching from any claims, damages, or legal fees resulting from your use of this site or participation in services, including any violation of these terms.

 

13. Amendments

We may update these Terms and Conditions from time to time. Any changes will be posted on this page, and your continued use of the site will be deemed acceptance of those changes.