Privacy Policy

At BossBae, your privacy is important. This Privacy Policy outlines how your personal information is collected, used, stored, and protected when you visit this website or engage with our services.

By using this website or submitting your personal information, you agree to the terms of this Privacy Policy.

1. Who We Are

BossBae is a business coaching service offering one-to-one coaching sessions, resources, and business development tools. This website is owned and operated by Kitty Wheeler.

2. What Information We Collect

We may collect the following types of personal information:

Contact Information (e.g. name, email address, phone number)
Session Notes (with your consent and only for coaching purposes)
Booking Details (e.g. appointment date/time, service type)
Payment Information (processed securely via third-party platforms like Stripe or PayPal — we do not store your credit card details)
Website Usage Data (e.g. pages visited, time spent on site, IP address via analytics tools like Google Analytics or cookies)

3. How We Use Your Information

Your personal information is collected for the following purposes:

To provide and deliver coaching services
To respond to enquiries or requests
To schedule and manage appointments
To send confirmations, reminders, and follow-ups
To provide relevant updates, newsletters or content (only if you’ve opted in)
To improve the website and understand visitor behaviour through analytics

4. How We Store and Protect Your Data

We take reasonable steps to ensure your data is stored securely. This includes:

Using encrypted third-party platforms (such as practice management or scheduling tools) to manage appointments and notes
Storing digital records on password-protected, access-limited devices
Never sharing your coaching session details without your explicit written consent

Please note that no online transmission or storage method is 100% secure, but we strive to use industry best practices to protect your data.

5. Disclosure of Personal Information

We will never sell, rent or trade your personal information. We will only disclose it in the following situations:

If required by law or court order
If there is a serious risk of harm to you or others (in accordance with duty of care obligations)
If you have given explicit consent for information to be shared (e.g. referral to another professional)

6. Third-Party Services

We use trusted third-party services to operate this website and deliver services. These may include:

Website Hosting Providers
Online Booking Systems
Payment Processors (e.g. Stripe, PayPal)
Email Marketing Providers (e.g. MailerLite, Mailchimp)
Analytics Tools (e.g. Google Analytics)

These services have their own privacy policies. We recommend reviewing them if you’d like more information on how your data is handled through those platforms.

7. Your Rights

You have the right to:

Access the personal information we hold about you
Request that we update, correct, or delete your data
Withdraw your consent to receive marketing emails at any time
Request a copy of your data (data portability)

To make a request, please contact us directly.

8. Cookies and Website Analytics

This website may use cookies to improve your experience, such as remembering your preferences or collecting anonymous data for analytics.

By continuing to use this site, you consent to the use of cookies unless you disable them in your browser settings.

9. Marketing and Communications

If you subscribe to our newsletter or free resources, your name and email address will be added to our mailing list. You can unsubscribe at any time by clicking the “Unsubscribe” link at the bottom of our emails or by contacting us directly.

We promise never to spam you or share your details.

10. Changes to This Policy

This Privacy Policy may be updated occasionally to reflect changes to our practices or for legal reasons. The most recent version will always be available on this page.